The location is very good. Everything are very near, Quinta Avenida 5-6 minutes walk and the beach too, few minutes the mercado, Frida Kahlo museum, 3D museum etc. The hotel looks good and authentic jungle style. 3 minutes walk for our favorite familiar restaurant, the name is Muelle de Chema same street like the hotel.
Laszlo
2024년 3월
I liked & enjoyed the tropical plants and fountains, along with the complimentary continental breakfast.
James
2024년 3월
Beautiful jungle setting, nice clean rooms, comfortable beds. All the staff is friendly and helpful but Omar goes above and beyond, great recommendations, professional and wonderful sense of humor. Just adds to the stay. Breakfast included is very basic. I've had better breakfast from hostels in Mexico. To the management, breakfast upgrades is something easily improved upon at low cost which can greatly enhance the experience and quality of your guests stay. Also, pls remove the requirement for wearing a plastic hotel name bracelet. We aren't in an all incl resort where people rarely leave the resort. We are going out daily to the streets, restaurants and clubs. This can be very dangerous, especially for single women. Something can be added to a drink, the person knows where we are staying and can do something before we reach back to the hotel.
Bella
2025년 3월
The centralization of the property was great. Far enough from the riff raft of the rowdy beach crowd. Everything is walkable to any places. Love the jungle atmosphere built into the hotel. Really is peaceful to be around and do some reading for days you don’t want to hang at the beach. Omar, at front desk is guy to go for all your extracurricular activities.
Vunchukhon
2025년 3월
Great value for its price range. The staff was super kind and helpful, beautiful common areas with lots of green and a small swimming pool, great location just steps away from most the major attractions and with a nice basic breakfast included in the price. Room was spacious and clean and comes with a safe ( the mattress could be a bit better but for the price range I can't complain) . Very positively surprised by the helpfulness of the staff especially after reading some of the reviews here. On one occasion I needed to print some documents and they printed them for me instead of showing me where the next print shop was. Then I had to get out early every day so they offered me my coffee to go, and last but not least, when I asked them if they had any mosquito repellent after I got bit in the first night, they not only provided repellent, they brought an exterminator who fumigated everywhere the next day. Not sure if it was a coincidence but I appreciated the attention. It does get noisy at night as others have mentioned but to be fair it will be noisy anywhere in the center close to the nightlife scene and if you stay in the rooms to the back like I did and wear earplugs at night it almost eliminates the noise. Obviously it's not the best or the most modern accomodation in Playa del Carmen but definitely one of the best in its price range and I would gladly come back.
Philipp
2025년 3월
Location was mostly good, staff was helpful, consistent access to drinking water was appreciated. Wifi was adequate.
Hunsucker
2025년 2월
1. Location: Close to many bars, restaurants, shops, super markets, only a few blocks away from 5th avenue. 2. Confort: Nice bedroom overall, confortable bed. 3. External structure: Nice trees/plants. We really feel in the middle of nature. 4. Friendly staff.
Gustavo
2024년 11월
We really enjoyed this lovely boutique hotel with jungly patios and a really nice pool. The room was comfortable and we even had a balcony. Staff was friendly.
Renate
2024년 11월
it looks like a jungle is growing in the middle of the city.. very nice settings even if sometimes it looks you need to cross leaves. Room was very nice with comfy bed and a small kitchen which however we didn't use. Location is close to Main Street action. Parking well secure
Stefano
2024년 12월
We loved this hotel. Such a wonderful little jungle spot. The room was lovely but the surroundings is what made it for us. All the little hidden spots around the facility. We only had a couple of nights here and didn't have much interaction with the staff but the check-in and check-out experience was friendly and pleasant and the staff we saw around the facility were smiley and always acknowledged us. The free breakfast was nice (toast and banana bread and fruit, granola and yogurt) and you could pay extra if you wanted eggs. We travelled light so it was nice that they had an option to rent beach towels (50 pesos each for the entire stay and they're a great size!) The room had plenty of drawers to unpack and a small section in the bathroom to hang clothes up with a handful of hangers provided. Location is perfect. Far enough away from the main bars and noise but an easy walk to them and the beach and across the road from the hotel is a wonderful Tiki Bar with delicious tacos!
Katie
2024년 2월